You mail it to us, we fix it, and then we send it back. It's that simple.

Mail-in Service

just a few easy steps to get your device fix.

  1. Print our repair form. Make sure to complete the entire form, if you have a question on what to put in any of the boxes, give us a call.

  2. Pack your device. Make sure to add cushion in order to avoid any damage while in transit. We also recommend to add insurance to your package, as we are not responsible for lost or damaged mail.

  3. Mail your device to: Phonefixit.com 94 A Broadway, Hicksville, NY, 11801 make sure to keep a copy of the tracking information for your records. 

  4. Once we get your package we will contact you to confirm that we received it and also to give you a free estimate before doing any work on it.

  5. Pay for the services needed to fix your device using our Paypal Secure link. and you are all set. we will mail it back to you the same day the repair is completed.

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Need Help?

Call Us: 516-513-0800

Email: repair@phonefixit.com

Answers You Need

FREQUENTLY ASKED QUESTIONS

Need assistance? Before picking up the phone, you can check out answers to some of the most frequently asked questions below. It’s important that you have the knowledge and understanding you need to make an informed decision about your repair. If you can’t find the answer to your question here, stop by the Screen Repair Service, or get in touch with us. We’d be glad to assist in any way we can.

WHICH PAYMENT METHODS DO YOU ACCEPT?

Store locations accept all major credit and debit cards as well as cash, Online and mail in services accept only Paypal

HOW LONG WILL IT TAKE YOU TO REPAIR MY ITEMS?

Most repairs can be done same day, however some devices will require parts, which need to be ordered from our warehouse in this circumstance repairs for some devices can take as long as 3-4 business days to complete. Return shipping of mail in devices will be sent same day of repair completion. Please call for more information

DO YOU USE ORIGINAL MANUFACTURER REPLACEMENT PARTS?

Original or OEM parts as they're referred to, can be used if a customer prefers (prices may vary), Our parts are high quality third party materials which are identical to the originals in both appearance and functionality

DO YOU OFFER A WARRANTY ON REPAIRS?

Yes. all repairs come with a 60 day limited warranty on parts and labor, as long as physical damage or liquid damage is not found on the device. 

Address

94 South Broadway Hicksville NY, 11801 USA

208 Glen St. Glen Cove, NY, 11542 USA

328 Main St. Huntington, NY, 11743 USA

Hicksville, NY    (516)-513-0800

Glen Cove, NY  (516)-801-6320

Huntington, NY (631)-683-5966

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